PRIVACY POLICY
PRIVACY POLICY
Last Updated: March 2026
This Privacy Policy explains how Vacanza Swim (ABN: 93 352 573 608) ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use vacanzaswim.com (the "Site") or interact with us in relation to our products and services. By using our Site, you agree to this Privacy Policy.
Compliance with Australian Privacy Laws
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how we collect, use, store, and disclose personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes take effect constitutes your acceptance of the updated policy.
Information We Collect
a. Information You Provide
- Contact details: name, address, phone number, and email address
- Order information: billing and shipping details, payment confirmation
- Account details: username, password, and security questions
- Communications: any messages or enquiries sent to our customer support team
b. Information We Collect Automatically
- Usage data: IP address, browser type, network information, and how you interact with the Site
- Cookies and tracking: we use cookies and similar technologies to improve your experience and analyse site traffic. You can manage your cookie preferences through your browser settings
c. Information from Third Parties
- Service providers such as Shopify, payment processors, and fulfilment partners
- Marketing and analytics partners
- Social media integrations where applicable
How We Use Your Information
We use your personal information to:
- Process payments and fulfil your orders
- Manage your account and provide customer support
- Send marketing communications via email or SMS — you may opt out at any time
- Detect and prevent fraud or malicious activity
- Improve our Site, products, and services
How We Share Your Information
We may share your personal information with:
- Service providers including payment processors and shipping companies
- Marketing and business partners
- Legal and regulatory authorities where required by law
- Third parties in connection with a business transaction such as a merger or sale
We do not sell or share your sensitive personal information for targeted advertising purposes.
Your Rights Under Australian Law
Under the Australian Privacy Act 1988, you have the right to:
- Access your personal information and request a copy
- Correct any inaccurate or outdated personal information
- Opt out of marketing communications at any time
- Withdraw consent for certain uses of your data
- Make a complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your privacy rights have been breached
To exercise any of these rights, please contact us at info@vacanzaswim.com.
Security & Data Retention
We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is 100% secure. We retain your data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Children's Privacy
Our Site is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will delete it promptly.
International Data Transfers
If we transfer your personal information outside of Australia — for example, to Shopify or cloud storage providers — we will take reasonable steps to ensure that overseas recipients handle your information in accordance with Australian privacy laws.
Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us at:
info@vacanzaswim.com PO BOX 3011, Llandilo NSW 2747